Sipleo trainings courses & support

Training courses offered by Sipleo is there to help you get to grips with the Sipleo business telephony solution, in order to make the most of its added value.

Training course #1 for IPBX solution administrators

First of all, the training for solution administrators aims to introduce the Sipleo web administration interface to the manager(s).

Additionally, you will learn how to use the following functions:

Creating a job group
Creation of new users, deletion, change of assignment
Setting up music on hold / personalized information message instead of music on hold
The creation and implementation of call scenarios (call forwarding on no answer or busy - transfer to mobile, transfer to voicemail, cascading ringing, etc.)

Creating blacklists (outgoing call rules)
Call statistics (export)
Directory management
If time permits or you have specific needs when the time comes, other Sipleo features
Management and creation of voicemail boxes

to the administrator(s) of the solution

Support and training course

An instructor on site
To better understand the administration interface.
Technical support
At your disposal, even after installation. We support you to better manage the solution.
Tools
Illustrated user manuals, installation guides, corrected exercises, a YouTube channel... Benefit from numerous tools to be independent.

Training course #2 for users of the telephony solution

Firstly, this training will allow users to discover the SipleoAssist interface (installed on their computer) and the functionalities on telephones (fixed or DECT).

Additionally, you will learn how to use the following functions:

Putting a call on hold, transfer, call recovery and call interception,
Call forwarding, transfer to mobile and transfer to voicemail,
Unavailable mode,
The blacklist,
Consulting messages (voicemail, internal messaging, etc.),
Call history,
The creation of a common/personal directory.

TRAINING SUPPORT / USER ASSISTANCE

Support and training course

An instructor on site
In groups of 5 around a phone/screen with an instructor or 12 in a meeting room.
Videos
A YouTube channel with demonstration videos (give a conference, etc.)
Manuals
Illustrated user manuals (for landlines, DECT, SipleoAssist, Fax To Mail, etc.)